Online private GP service

Online private GP appointments

Imagaine, after a long day making decisions for your business, you get home late and can still have that GP and Advanced Nurse Practitioner (ANP) appointment you need. Imagine being able to book an appointment during the working day that suits your schedule, not your surgery's. Imagine you need a prescription ahead of your business trip abroad in 48 hours. 

No waiting room, the doctor will see you now

With AXA Doctor at Hand, powered by Doctor Care Anywhere, you can speak to a GP or ANP by video or by phone, day or night.

  • Appointments are usually available on the same day, often within a few hours, 24 hours a day, seven days a week.1
  • Say goodbye to rushed appointment - each one is up to 20 minutes long, giving plenty of time to talk about health concerns.
  • Just book online or use the app.2
  • The GP or ANP can provide a private specialist referral, if that's what's needed.3
  • If you need a prescription, you can choose to have it delivered to a local chemist or even straight to your door.4


1 Subject to availability.

2 Doctor Care Anywhere fair use policy applies. 

3 All referrals and treatment recommended are on a private basis. The GPs or ANPs are unable to refer to the NHS.

4 Available in most circumstances. Out-patient prescriptions and deliveries are not covered by the plan and may cost more than on the NHS. Prescriptions are only available in the UK.

Some other bits to consider

We know how important it is for you and your people to be able to manage your health, so AXA Doctor at Hand is included regardless of the cover options that you choose.

You should be aware that there are some conditions that can't be assessed online, so you may need to make an appointment with your NHS or private GP instead. The service cannot help in an emergency. You should call an NHS ambulance or go to an NHS A&E department.

Please click here to download your AXA Doctor at Hand guide.