Access your GP service

Speak to a GP or Advanced Clinical Practitioners (ACPs) by video or phone from the safety of your home with 24/7 GP appointments (subject to fair-use).

Booking made easier

The booking system has been updated to make it simpler for you to find the right appointment:

• More appointment options shown upfront

• Clearer layout for easier navigation

• Less scrolling and quicker decisions

These changes are designed to help you book the care you need without the hassle.

Access to AXA Doctor at Hand is not available to under 18s covered on the policy.

Learn more

Register here

To find out what you need to register please check out this guide.

Already registered? Log in here

Explore the How-To-Hub

Make the most of your AXA Doctor at Hand service with the How-To Hub - your step-by-step guide to managing your account and accessing care.

Inside, you'll find:

  • How to add dependants
  • How to delegate guardianship
  • How to access your appointment notes
  • How to book an appointment
  • Plus more guiedes to help you use Doctor at Hand with confidence

Start exploring today. Visit the AXA Doctor at Hand How-To-Hub here.