Your reasons for taking out corporate private medical insurance may be numerous. However, a common reason is to assist those you want to cover in accessing prompt diagnosis and treatment at a time that is convenient for them and the company so they can be back to full health and work quickly and hassle-free.
At PHC we want to help you do just that, in a way that is as quick as possible with minimal fuss and obstacles.
Our clinical pathways provide members with options to accelerate access to treatment and better health, allowing you to keep things moving.
Muscle, Bone and Joint Support service (formerly Working Body)
Keeping members moving
PHC members no longer need to put up with muscle, bone and joint pain. With our muscles, bones and joints support service, you and your members can talk to a physiotherapist over the phone or online without a GP referral. (Subject to the terms and conditions and the underwriting conditions applied to your cover.) They’ll assess the symptoms, talk about what they could mean, and help plan what to do next.
Your company needn't stand still with the Muscles, bones and joints support service.
Save company time
- Speak directly to an experienced physiotherapist without seeing a GP first
- Hassle-free online or phone consultations and appointments without leaving work, including Saturdays
- Straight to the right health professional following a short online assessment
- Treatment tailored to the member's needs including follow-up support
- Convenient, easy access with our online member portal
Please note: The Muscles, bones and joints support service service is available to PHC members aged 18 and over only.
Mental Health Assessments and Support service (formerly Stronger Minds)
A quick and simpler journey to mental health treatment and support
Mental illness is often one of the most challenging health issues for companies and for the sufferer it can be as debilitating as many chronic physical conditions.
That’s why for more serious mental health concerns we offer a quick and simpler journey to mental health treatment and support, without the need to see a GP, via our Mental Health Assessments and Support service. (Subject to the terms and conditions and the underwriting conditions applied to your cover.)
The Mental Health Assessments and Support service provides your company members with fast, direct and confidential access to mental health care and support.
- Quick access: make only one call to start receiving the help and support needed
- Professional advice: A counsellor or psychologist will listen to their concerns and suggest a treatment plan that is clinically appropriate for them
- Options: Treatment could be telephone, email or face to face counselling, a psychiatrist or psychologist consultation or simply providing some self-help advice
Please note: The Mental Health Assessments and Support service is available to PHC members aged 18 and over only.
Specialist Appointment Booking service
Directing members to the right specialist at the right time and place
Being referred to see a specialist can be a stressful time in a person’s life and waiting to find out who you’ll see and when can amass to additional worrying.
So, to help your company members access the treatment they deserve quickly and with minimal hassle we have our own Specialist Appointment Booking service. Once your member receives a referral from their GP they can simply call PHC and our Specialist Appointment Booking service will help them by sourcing a suitable and recognised specialist alongside booking a convenient private appointment for them.
Our Specialist Appointment Booking service helps speed up their access to see a fee-approved specialist that fits around working hours and in a location that suits.
Your company will benefit from knowing it’s taken good care of its members and has helped them to get back to health and work as quickly as possible.
A recent AXA Health customer satisfaction survey (third quarter of 2022) amongst 174 service users demonstrated a 90% satisfaction as a result of using the Specialist Appointment Booking service.