Improving access to care
Your reasons for taking out corporate private medical insurance may be numerous. However, a common reason is to assist those you want to cover in accessing prompt diagnosis and treatment at a time that is convenient for them and the company so they can be back to full health and work quickly and hassle-free.
At PHC we want to help you do just that, in a way that is as quick as possible with minimal fuss and obstacles.
Our clinical pathways provide members with options to accelerate access to treatment and better health, allowing you to keep things moving.
Keeping members moving
PHC members no longer need to put up with muscle, bone and joint pain. Busy working people, like those in your company, can often put off going to see a doctor about their conditions until it starts to impact their daily lives. Getting the right guidance and treatment early can make all the difference to a speedier recovery or better outcome.
Working Body provides PHC company members with direct and speedy access to qualified expert physiotherapists without the need to see a GP first.
As soon as a member of your PHC private medical insurance plan experiences muscle, bone or joint problems they can call our claims line who will arrange for them to speak to an experienced Working Body physiotherapist quickly.
The Working Body team will assess what they need and work out the best treatment with them. This could include self-management, a course of treatment with a physiotherapist, osteopath or chiropractor, an imaging referral or a referral to a specialist or consultant – all without the need to see a GP.
Your company doesn’t stand still and calling the Working Body team whenever needed can help keep your business moving too.
Save company time
- Speak directly to an experienced physiotherapist without seeing a GP first
- Hassle-free phone consultations without leaving work
- Convenient phone appointments, including Saturdays
- Early intervention - treatment organised for members to help them back to health
- Follow-up support
Please note: The Working Body service is available to PHC members aged 18 and over only.
A quick and simpler journey to mental health treatment and support
Mental illness is often one of the most challenging health issues for companies and for the sufferer it can be as debilitating as many chronic physical conditions.
Three out of five employees (60%) have experienced mental health issues and this can have a serious impact not only on members wellbeing but also business with lost working days and reduced productivity.
That’s why for more serious mental health concerns we are delighted to make available a quick and simpler journey to mental health treatment and support, without the need to see a GP, via our Stronger Minds service.
Stronger Minds provides your company members with fast, direct and confidential access to mental health care and support.
As soon as a member begins to experience stress, anxiety or depression, they need make only one call to start receiving the help and support they need. When people can access treatment earlier, they’re often back to their usual selves and routine much sooner. For employers this could be the difference between prolonged absenteeism and not.
A counsellor or psychologist will talk things through with your company member, listen to their concerns and suggest a treatment plan that is clinically appropriate for them. Depending on the plan chosen, this could be telephone, email or face to face counselling, a psychiatrist or psychologist consultation or simply providing some self-help advice.
* Mental Health at Work Report 2017
Please note: The Stronger Minds service is available to PHC members aged 18 and over only.
Directing members to the right specialist at the right time and place
Being referred to see a specialist can be a stressful time in a person’s life and waiting to find out who you’ll see and when can amass to additional worrying.
So, to help your company members access the treatment they deserve quickly and with minimal hassle we have our own Fast Track Appointments service. Once your member receives a referral from their GP they can simply call PHC and our Fast Track Appointments service will help them by sourcing a suitable and recognised specialist alongside booking a convenient private appointment for them.
Our Fast Track Appointment service helps speed up their access to see a fee-approved specialist that fits around working hours and in a location that suits.
Your company will benefit from knowing it’s taken good care of its members and has helped them to get back to health and work as quickly as possible.
On average, members who use our Fast Track Appointments service are seen twice as quickly.*
*Compared with members whose GPs have referred them to a named private specialist (2016 Fast Track Appointments service data, recorded from the date the member called our Personal Advisory team).