bars close asterisk plus minus triangle-down angle-left angle-right mode_edit perm_phone_msg phone envelope chevron-circle-right

Stronger Minds

A simple, fast journey to mental health treatment and support Knowing where to turn to if you are suffering from stress, anxiety or depression can be a struggle in itself and Mental illness can quickly impact almost every part of your working and personal life. So for more serious mental health concerns we are delighted to make available a simple, fast journey to mental health treatment and support, without the need to see a GP, via our Stronger Minds service.

As soon as you begin to experience stress, anxiety or depression, you only need to make one call to start receiving the help and support you need.

A counsellor or psychologist will talk things through with you, listen to your concerns and suggest a treatment plan that is clinically appropriate for you. Depending on your requirements and level of cover this could be given through the following methods:

  • Telephone
  • Email
  • Face-to-Face counselling*
  • Psychiatrist or psychologist consultation
  • Self-help advice.

With PHC’s Stronger Minds you don’t need to suffer in silence as help is readily available.

*Only counselling arranged by Stronger Minds is covered by your plan.

 

Accessing Stronger Minds

Step 1

Call the claims line on 0800 068 7111. They will check that you are covered and pass you straight through to the Stronger Minds team or arrange for you to be called back.

Step 2

One of the counsellors or psychologists will talk things through and make an initial assessment. (Calls may be recorded and/or monitored for quality assurance, training and as a record of your conversation). Stronger Minds is a completely confidential and impartial service and you can call it as often and you need, 24 hours a day, 7 days a week.

Step 3

As mentioned above having listened to your concerns, the counsellor or psychologist will suggest a treatment plan clinically appropriate for you.

The Stronger Minds team will also provide ongoing clinical case management, as required, to monitor clinical outcomes.

To find out more about the Stronger Minds Service and what is and isn’t covered please refer to your handbook or contact the claims team on 0800 068 7111. (Lines are open: Monday - Friday 8am to 6pm)

The Stronger Minds service is provided by AXA PPP healthcare.

 

Please note:

- The Stronger Minds service is not available to members under the age of 18 years old.

- Only counselling arranged through Stronger Minds is covered by your plan.