Information about coronavirus

We're here for you

PHC is monitoring the coronavirus outbreak very closely and will continue to do so.

We are following the advice set out by Public Health England and working closely with our parent company, AXA PPP healthcare.

Please see the below, before contacting PHC. If you are unable to find an answer to your query, we will be more than happy to assist.

Extraordinary times need extraordinary solutions

Right now, a lot about life has changed. But one thing that’s still the same is our commitment to our members.

Today, more than ever, we’re drawing on our years of experience to bring you the exceptional solutions that these extraordinary times demand. It means that, despite the urgent pressures faced by clinical staff and hospital facilities across the nation, we’re confident that we can continue to be here for you, whatever tomorrow brings.

Getting your health back on track

If you have a health concern and you’ve put off diagnosis or treatment, please don’t delay any longer. We’re here to help you to get your health back on track.  Find out more

Helping you get the support you need

Support in extraordinary times

Our new Clinical Support Centre gives you access to specialist consultations for a range of conditions, despite the lockdown, from the safety and comfort of your own home. Call us and we’ll connect you to the right specialist.

Unlimited access to your online GP service

Speak to a GP by video or phone from the safety of your home with unlimited 24/7 online GP appointments (subject to fair-use)

Support for your mental health

Right now, looking after our mental wellbeing is important. So we’ve teamed up with Thrive – the app that helps you boost your mental wellbeing and build resilience – to offer PHC members a free subscription until 30 September 2020.

More services for you

Don’t forget, we have a range of health and wellbeing services to support you during these challenging times. From talking to a physiotherapist by phone to checking your medication with a pharmacist, it’s all at your fingertips for you to use.