Our privacy policy
1. About our privacy policy
This website is operated by PHC Ltd. We're committed to protecting the privacy of all visitors to our website.
We've created this privacy policy to let you know what data we collect about you, how we store it and how we use it.
By visiting this website, you're accepting the practices that we've described in this privacy policy. If you have any dispute about privacy, we'll refer to this privacy policy and the terms and conditions of use.
2. The information we collect
2.1 Cookies
This site uses 'cookies' to gather information about your visit to this website. We use this electronically stored information to monitor and analyse how people use the website. You can control how websites use cookies by changing the internet settings on your computer.
2.2 Data Protection Act
If you supply PHC with any personal data, we will hold and use information about you and any family members provided.
PHC and AXA PPP healthcare will send your data, some of which may be sensitive, in confidence for processing by other companies and intermediaries. These companies and intermediaries may be located outside the European Economic Area (EEA), including countries where the laws protecting personal information may not be as strong as in the EEA. PHC and AXA PPP healthcare take steps to ensure that any sub-contractors give at least the same protection as PHC and AXA PPP healthcare do.
In certain circumstances there is a legal requirement to disclose information to law enforcement agencies about suspicions of fraudulent claims and other crime. Information will be dislclosed to third parties including other insurers for the purposes of prevention or investigation of crime including reasonable suspicion about fraud. This may involve adding non-medical information to a database that will be accessible by other insurers and law enforcement agencies.
3 Keeping your information secure
PHC use up-to-date technology to protect the information we hold or control against loss, misuse or alteration.
Please note that the internet and emails are not 100% secure, and bear this in mind before emailing personal and confidential information to us. If you decide to email information to us, please note you're doing so at your own risk.
4 External links to other websites
PHC do not accept responsibility for the content or privacy practices of any website that our website links to using a hypertext link. We provide these links 'as is': we do not provide or imply any warranty for the information that they provide.