Privacy policy

The Permanent Health Company Ltd. (“PHC”) does not capture and store any personal information about you when you access this website, except where you choose to give us your personal details via e-mail or by enquiring about or applying for any of our policies. In these latter cases, the personal information you give us is used by PHC for:

  • The assessment and management of your medical insurance, including contacting you on an annual basis regarding the renewal of your policy and processing claims.
  • Transmission to those involved in your treatment and care.
  • Retaining cancelled policies and associated details to assist us in determining future applications for insurance that you may wish to make.
  • Transmission to carefully selected third parties (including the intermediary who arranged your policy, if any) as part of our administrative operations or for the purpose of research, advertising, marketing or selling (for example to develop and advise you of new products).
  • As may be required or permitted by law or as appropriate to detect and prevent fraud and improper claims.

PHC will only share your information with agents who assist us in administering this website. If you ask us to provide you with insurance cover, your information may be shared with third parties with whom we work for the purpose of administering the insurance cover and handling any claims which arise. These parties may include loss adjusters, claims handlers, reinsurers and other agents. We do not otherwise disclose information about your individual visits to this website or personal information which identifies you to any third parties unless we have your prior consent.  We never disclose any information to third parties for sales, marketing or similar purposes. 

PHC does not use cookies on this website.

Any personal information supplied to PHC will be dealt with in accordance with the requirements of the Data Protection Act 1998. You have a right to know what information we hold about you. If you wish to have a copy of any personal information we hold about please contact the Administration Director, The Permanent Health Company Limited, 32 Church Street, Rickmansworth, Herts, WD3 1DJ. We may request a small administration fee for supplying this.