Latest news

November 2011

We are very pleased to advise you that from, 1st January 2012 our medical and dental insurance products will be underwritten by AXA PPP healthcare limited.

All policies renewing on or after 1st January 2012 will change to being insured by AXA PPP healthcare limited from their next renewal date.

All contact for quotations, policy administration and claims assessment will continue to be with PHC and both you and your clients will continue to receive the same high levels of service that you have come to expect from us.

It is our belief that the change of underwriter is in the best interests of all our clients and will allow us to continue to offer attractive terms and innovative products in the future.

If you have any queries regarding the above, please contact your intermediary or ourselves on 01923 770000.

February 2011

AMII and BIBA launch industry standard PMI authorisation form

New authorisation form clearly establishes options a customer has in dealing with a new independent intermediary

The Association of Medical Insurance Intermediaries (AMII) and the British Insurance Brokers' Association (BIBA) have announced a new industry standard template for private medical insurance (PMI) authorisation forms which includes a new standard review period of 90 days. The launch came at the AMII Autumn conference in Gaydon, Warwickshire.

The new form is designed to address issues of market uncertainty. It clearly establishes the options a customer has in dealing with a new intermediary or broker, and where a customer only wishes a new intermediary or broker to review their existing policy, sets out a clear timescale for the review period.

The new form and industry standard is the first initiative to be launched by the AMII/BIBA PMI Panel, a group that was established in 2009 to bring together insurers and intermediaries to discuss issues of common concern within the PMI industry. The Panel currently includes representatives from nine of the UK's PMI insurers (who between them represent more than 95% of the UK's PMI market) as well as representation from AMII and BIBA's Healthcare Focus Group.

Peter Staddon, BIBA's Head of Technical Services, said: "We have put these documents together to address market issues of uncertainty and customer confusion where some letters of authority have been mistaken for letters of appointment. We are pleased to put this new industry standard in place to help address these issues for our members."

Andrew Tripp, AMII's Chairman, added: "With the AMII/BIBA PMI Panel we have established a forum which has allowed constructive dialogue between insurers and intermediaries within an environment of mutual respect."

This new standard form will improve consumer confidence in our profession and bring a level of uniformity across the market in how letters of authority or appointment are handled by insurers and intermediaries. With the support of the UK's leading PMI insurers, I am confident that this will be the first of several initiatives from the AMII/BIBA PMI Panel that will improve standards of service within the health insurance sector for intermediaries and our customers."

October 2009

PHC Enhances Cancer Cover

The last few years have seen medical advancements for cancer treatment develop rapidly and this is now a key area of cover for clients to consider when purchasing private medical insurance.

PHC are pleased to announce that with effect from November 2009 the cover provided for the treatment of cancer on Plans 1 & 2 (both individual and company plans) has been widely extended. These enhancements mean that Plans 1 & 2 offer very comprehensive cancer cover within the UK PMI market. Cover is now provided for:

  • all stages of cancer (including terminal stages)

  • wider access to some of the cancer stabilising drugs cover

  • stem cell transplants

  • palliative treatment.